Terms and conditions

Who provides the service

digitalu.io is operated by:

What is on the site, and what it is not

The site presents the studio’s services, publishes articles and price ranges, and gives you two forms through which you can write to us. Nothing published here is a binding offer, and nothing here forms a contract on its own.

A contract between us comes about only when we send you a written proposal, with scope, deliverables, timeline and price, and you accept it in writing. Until then, a conversation is a conversation.

Published prices

The prices on the pricing page are starting thresholds, in US dollars and excluding VAT. They are indicative: the final price depends on what the project actually contains and is set in the proposal. We may change them at any time, with no effect on a proposal already accepted.

The free audit

The audit is a review of your site, run by a person and sent by email. It is free, it obliges you to nothing, and we do not invoice it even if you request one for several different sites.

What it contains is a professional opinion, not a guarantee of results: we promise no rankings, traffic or sales. We change nothing on your site; we only read it the way any visitor does.

The articles and the numbers in them

The articles are for information. The prices and ranges quoted come from publicly published offers, with the source and verification date stated in the text; the market moves, and a number that was right on the day it was checked can be out of date a month later.

Nothing we write is legal, tax or accounting advice. For decisions with legal consequences, ask a specialist.

Rights in the content

The text, articles, code and graphics on this site are ours or used with permission. You may quote from them if you name the source and link to the original page. You may not republish whole articles, use them to train a commercial model, or copy the site design.

Trademarks and logos of other companies mentioned in articles belong to their owners and appear only as references.

Liability

The site is provided as it is. We do what we can to keep the information correct and the site available, but we do not warrant that it is free of errors or interruptions. We are not liable for indirect damage, lost profit or lost data arising from use of the site or from decisions taken on the basis of the articles.

For contracted services, liability is as set out in the signed contract. Nothing here limits liability for wilful misconduct or gross negligence, or the rights the law gives consumers.

If you are a consumer

We mostly work with businesses, but if you contract with us as an individual, outside your trade or profession, you have the rights in Romanian law implementing Directive 2011/83/EU: among others, you may withdraw from a distance contract within 14 days, without giving a reason. If you ask us to start work within those 14 days and then withdraw, you owe the value of the work done up to that point.

Complaints go to contact@digitalu.io and get an answer within 30 days at the latest. If we cannot agree, you can turn to the Romanian consumer protection authority, ANPC, or use the alternative dispute resolution procedure.

Governing law

Romanian law applies. Disputes we cannot settle between us go to the competent courts in Romania. If you are a consumer, you keep the right to bring proceedings where you live.

Changes

We may update these terms. The version that counts for a contract is the one in force on the date you accepted it, and the date of the last revision is at the top of this page.